모집부문 및 자격요건

근무조건 및 환경

전형절차 및 제출서류

접수기간 및 방법

기타 유의사항

입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다.

As a Customer Service Executive, you will be working in different shifts, and will be responsible for handling pre and post booking (hotel reservations) enquiries. You will also be an intermediary between customers and hotels.

Main Responsibilities:

·                   Handle pre and post reservation enquiries by phone, e-mail and fax;

·                   Modify, change and/or cancel existing reservations;

·                   Outbound calls to hotels/guests to arrange special requests;

·                   Liaison between guest and hotel to resolve complaints;

·                   Manage relationships with hotels by providing high levels of customer service and account management support.

Required Skills:

·                   Excellent communication skills;

·                   Problem solving;

·     &